Manager Gu Chooses Us as His Trusted Freight Forwarder China to Saudi Arabia After Visi...

Manager Gu Chooses Us as His Trusted Freight Forwarder China to Saudi Arabia After Visiting Our Company

Manager Gu from Zhejiang needed to ship 200 electronic microscopes, along with over 20 chromatographs and mass spectrometers, to King Abdulaziz Port in Jizan, Saudi Arabia. With such high-value cargo, he was determined to work with us, but why?

At first, Manager Gu contacted several freight forwarders China to Saudi Arabia for quotes, but the prices varied widely. When he mentioned wanting to visit their offices, they all made excuses about it not being convenient. He soon discovered many were just small, unreliable firms operating out of rented spaces.

Given the high value of these precision instruments, he was understandably hesitant to trust just any forwarder. To be honest, I didn't expect much initially. But surprisingly, Manager Gu kept pursuing me, saying he had a friend who visited our company and recognized our capabilities!

That got my attention. Based on experience, most visitors who see our operations leave feeling confident in our services.

In reality, we don't base our services on price alone; we provide value for what we offer, which is why many of our clients return to us. We track shipments throughout the process, are available during holidays, and respond promptly to any issues within 24 hours. Many clients who work with us once find it hard to go elsewhere due to our timely service and support. Our focus on each step of the logistics process and an 83% inquiry-to-deal rate is unmatched in Shenzhen.

Often, clients contacting international logistics companies start with, “Just tell me how much it costs to send a container to Jizan, Saudi Arabia. I don't want to hear anything else!” While this might seem efficient, it shows they don't know how to find a freight forwarder China to Saudi Arabia that offers quality service.

So, what kind of services do clients need? For example, shipping from Shenzhen to Jizan, there are several shipping lines like Maersk, MSC, and COSCO, with transit times ranging from 15 to over 50 days, and prices from $3,000 to $7,000. This means there are significant differences in transit times, prices, and services. Some freight forwarders just quote a flat price of $3,000 without explaining the shipping line, transit time, or included services and fees.

Clients might see the low price and think it's a good deal, but unexpected issues can arise later. Just last Friday, a friend mentioned shipping a batch of goods from Tianjin to Jeddah. After the shipment left, he realized the consignee couldn't be listed as an individual! Although the goods arrived at the beginning of August, the bill of lading had problems, and customs clearance became a headache. My friend was understandably anxious! These issues stemmed from choosing an unprofessional freight forwarder China to Saudi Arabia.

The market has many freight forwarding companies, but their quality varies greatly. Many lack adequate risk assessment for customs clearance, leading to issues like delays, insufficient logistics channels, tracking problems, untrained staff, and poor communication. When problems arise, they struggle to resolve them, resulting in increased costs.

Simply comparing prices is the most basic way to choose a logistics provider. The focus should be on designing comprehensive solutions based on client needs. This requires years of logistics experience and resources. We tailor our plans to meet client requirements, which goes beyond just price comparison.

Manager Gu understood the high value of his shipment and recognized our strength as a reliable freight forwarder China to Saudi Arabia. Clients who visit our company usually end up working with us.

We have a dedicated foreign trade warehouse at Yantian Port, one of only three among 60,000 peers in Shenzhen. We also purchased an entire 1,800-square-meter Class A office space on the 8th floor of Rongde Times Square, making it hard for others to compete. Plus, we have our own fleet of trucks, ensuring punctuality and efficiency that few can match.

If you want to know more about my experiences, check out my journal, where I share insights about international logistics and the heartwarming stories we share with clients. Feel free to reach out anytime if you need assistance!